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Resume for customer service representative with no experience

resume for customer service representative with no experience

  • Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.
  • Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints.
  • Supplied customers with written responses and information and followed up on customer communications.
  • Customer Service Representative [Company] Miami, FL 2005 – 2009

    • Communicated directly with customers by phone, electronically or face to face.
    • Provided customers with technical support using maintenance procedures created with company products.
    • Wrote and kept accurate records of discussions and correspondence with customers.
    • Managed and supervised a team of customer services representatives.
    • Provided customer service team with feedback.
    • Met with other team managers to discuss possible improvements in customer service and company’s products.
    • Trained and coached team members to deliver a high standard of customer service.
    • Learned about products and services and kept up to date with changes.

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