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Monster receptionist resume

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A front desk medical receptionist works in health care offices, nursing homes, clinics and hospitals. The job of these professionals primarily involves assistance and communication with phone callers and patients visiting office. They play the role of a mediator between the doctor and the patients and manages the health service data of patients.

Applying for a job

A sample front desk medical receptionist resume provided below communicates essential guidelines of creating an optimized profile document and can be used as a reference. This sample template highlights the skill sets and job responsibilities that any employer will look for. The information is presented in an organized and precise way.

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Front Desk Medical Receptionist Resume Example

Rose Sanchez
1234 Main Court
Santa Cruz CA, 95060
Contact: 257-356-7895
Email: [email protected]

Career Objective:

Candidate with extensive knowledge about medical terms and a pleasing personality, seeks to work as a front desk medical receptionist for a leading health care organization.

Core Competencies:

  • Extensive knowledge of medical terminology, medical billing and medical coding
  • Possess pleasant personality with excellent telephone etiquettes
  • Knowledge of handling general administrative and clerical tasks
  • Skilled in computer applications like MS Word, PowerPoint, Spreadsheet and the Internet
  • Excellent monitoring, organizational and supervisory skills
  • Skilled in handling multiple tasks and work under pressure

Summary of Work History:

Organization: High Point Hospital, California
Duration: June 2012 till date
Designation: Front Desk Medical Receptionist

  • Perform the tasks of greeting patients and scheduling appointments
  • Responsible for handling and managing continuous flow of information in the health care center
  • Handle tasks of organizing and maintaining medical forms and office stationary required for front desk activities
  • Perform responsibilities of registering patients by following protocols of the organization
  • Responsible for checking and verifying accuracy of medical record and insurance information of patient
  • Handle tasks of preparing and maintaining patient's medical charts
  • Perform essential clerical tasks like faxing, e-mail, and data entry
Organization: Wood Peck Hospital, California
Duration: June 2009 to May 2012
Designation: Front Desk Medical Receptionist
  • Responsible for welcoming patients and checking in patients for appointments
  • Handle incoming calls and respond to queries in a warm and professional manner
  • Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system
  • Communicate with bookkeeping staff to gather information on current patient's accounts
  • Responsible for collecting payments from patients by following insurance guidelines
  • Perform tasks of receiving and distributing mails and faxes on a daily basis

Educational Summary:

Achieved bachelor's degree in Arts, University of California


Will be pleased to furnish upon request.

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  • Tell me about your previous work experience as a medical office receptionist.
  • What were your primary responsibilities?
  • What type of interactions did you have with patients and visitors?
  • Did you schedule patient appointments?
  • Did you maintain patient accounts? If so, what type of system did you use?
  • Tell me about a challenging situation with a patient and how you handled it.
  • What steps did you take to protect patient’s rights and confidentiality?
  • Do you enjoy interacting with people?
  • What additional responsibilities did you manage in your previous receptionist work?
  • What have you done at your present/last company to increase revenues, reduce costs, or save time?
  • Tell me about your computer skills.
  • What makes you a great fit for this position?
  • What type of schedule are you looking to work?
  • Would you be available to work extra hours if needed?

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